https://docs-voice.uk.xarios.cloud/crm/en-us/zoho/ Recent content in Zoho CRM on ~.UcClient.~ CRM Hugo -- gohugo.io https://docs-voice.uk.xarios.cloud/crm/en-us/zoho/gettingstarted/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/crm/en-us/zoho/gettingstarted/ Getting Started # This quick guide is designed to get you up and running with your ~.UcClient.~ for Zoho CRM client. Within Zoho, the ~.UcClient.~ client should be visible on the widget bar at the bottom of the screen. Log In # The client will need to be signed in with a ~.Dimensions.~ user before it will operate. Click the 'Log In' button to load the ~.Dimensions.~ authentication portal. https://docs-voice.uk.xarios.cloud/crm/en-us/zoho/softphonemode/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/crm/en-us/zoho/softphonemode/ Desktop/Softphone Mode # ~.UcClient.~ CRM can run in two different modes - Desktop or Softphone mode. Desktop Mode (default) # In desktop mode, ~.UcClient.~ uses its CTI link to ~.Dimensions.~ to display details about calls which are taking place on any device associated to the logged in user. Any calls initiated from ~.UcClient.~ will be sent to physical devices belonging to the user. Softphone Mode # In softphone mode, ~. https://docs-voice.uk.xarios.cloud/crm/en-us/zoho/multitab/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/crm/en-us/zoho/multitab/ Multi-Tab Support # ~.UcClient.~ CRM will be accessible in all CRM tabs you have open so that there is easy access to all the telephony feature. Primary & In-Focus Tabs # The mode of operation differs slightly depending on whether the tab is classed as the Primary tab or not. ~.UcClient.~ CRM on different tabs will communicate between themselves to negotiate which one is the primary one. Effectively, when a new tab load or a tab comes into focus, it will attempt to make itself the primary tab.