https://docs-voice.uk.xarios.cloud/en-gb/config/integration/ Recent content in Integration on ~.Dimensions.~ Hugo -- gohugo.io https://docs-voice.uk.xarios.cloud/en-gb/config/integration/crmintegration/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/config/integration/crmintegration/ CRM Integration # If a customer is using one of the ~.UcClient.~ CRM User Add-Ons, there may be some additional configuration needed to ensure they can login into the plugin successfully. In order to maintain a high level of security, ~.Dimensions.~ only supports login through an iFrame if it is from a known source. If a customer using one of the CRM providers standard domains (e.g. https://Salesforce.com or https://freshdesk.com), no additional configuration is necessary. https://docs-voice.uk.xarios.cloud/en-gb/config/integration/webhooks/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/config/integration/webhooks/ Webhooks # Post call webhooks provide information about each call that completed on the system. This information can be used to update external systems or start work-flow automations, using products like Azure Logic Apps or Zapier. Example use cases: Add a call history event against a CRM record Add call recording playback details to a CRM record Record successful Dispositions in a CRM Track customer complaints in an external system Information Circle info