https://docs-voice.uk.xarios.cloud/en-gb/config/phonemanagement/devices/hardware/ Recent content in Hardware Guides on ~.Dimensions.~ Hugo -- gohugo.io https://docs-voice.uk.xarios.cloud/en-gb/config/phonemanagement/devices/hardware/avaya/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/config/phonemanagement/devices/hardware/avaya/ Avaya Phones # ~.Dimensions.~ integrates directly with the Avaya DES service. Any new Avaya phones added to ~.Dimensions.~ will automatically provision. If adding a phone which has been used previously on another platform, it may need to be reset using the instructions below. Defaulting an Avaya Phone # Avaya phones can be reset to defaults from their admin menu. Select 'Administration' in the admin menu on the phone and enter the phone's PIN (default 27238). https://docs-voice.uk.xarios.cloud/en-gb/config/phonemanagement/devices/hardware/cisco/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/config/phonemanagement/devices/hardware/cisco/ Cisco Phones # ~.Dimensions.~ integrates directly with the Cisco CDA service. Any new Cisco phones added to ~.Dimensions.~ will automatically provision. If adding a phone which has been used previously on another platform, it may need to be reset using the instructions below. Information Circle info Only 78xx and 88xx series phones are supported on the CDA for automatic provisioning. 68xx and SPA series phones must be manually provisioned. https://docs-voice.uk.xarios.cloud/en-gb/config/phonemanagement/devices/hardware/genericsip/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/config/phonemanagement/devices/hardware/genericsip/ Generic SIP Phones # Although not automatically provisioned, generic SIP phones can still be used on ~.Dimensions.~, but they will need to be manually provisioned. This applies to both hard phones or third-party softphone solutions. Provisioning Generic SIP Devices # To add a generic SIP device to the ~.Dimensions.~, follow the normal process on the Devices page but select 'SIP' as the manufacturer: A new device will be created with a random MAC address. https://docs-voice.uk.xarios.cloud/en-gb/config/phonemanagement/devices/hardware/grandstream/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/config/phonemanagement/devices/hardware/grandstream/ Grandstream Phones # ~.Dimensions.~ integrates directly with the Grandstream GDMS service. Any new Grandstream phones added to ~.Dimensions.~ will automatically provision. If adding a phone which has been used previously on another platform, it may need to be reset using the instructions below. Information Circle info Some V1 Grandstream devices are not supported on GDMS and will need to be pointed at ~.Dimensions.~ manually. https://docs-voice.uk.xarios.cloud/en-gb/config/phonemanagement/devices/hardware/mitel53xx/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/config/phonemanagement/devices/hardware/mitel53xx/ Mitel 53xx Phones # Mitel 53xx phones are supplied in MiNET mode by default and need to be defaulted and switched to SIP mode before they can be used on ~.Dimensions.~. Document note Ensure that all phones have been added to ~.Dimensions.~ before setting them up in SIP mode. SIP Mode # The handset needs to be factory defaulted, and then changed into SIP mode by holding *7 at boot until the display confirms SIP mode has been enabled. https://docs-voice.uk.xarios.cloud/en-gb/config/phonemanagement/devices/hardware/mitel68xx/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/config/phonemanagement/devices/hardware/mitel68xx/ Mitel 68xx Phones # Mitel 68xx need to be running in SIP mode in order to connect to ~.Dimensions.~. To connect a phone which is currently running a MiNET firmware, update to a SIP firmware before attempting provisioning. Automatic Provisioning # After a factory default, 68xx phones will follow the auto-provisioning process just once. In order for automatic provisioning to work, ensure that the phone has been added to ~. https://docs-voice.uk.xarios.cloud/en-gb/config/phonemanagement/devices/hardware/poly/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/config/phonemanagement/devices/hardware/poly/ Poly Phones # New Poly phones should automatically provision if they have been added to ~.Dimensions.~. If adding a phone which has been used on another platform, it may need to be reset using the instructions below. Defaulting a Poly Phone - Password Known # If you know a phone's admin password, you can reset the phone to factory defaults through the on screen menus. Press the 'Menu/Home' Key Select 'Settings' Select 'Advanced' from the menu and enter the admin password for the phone Select 'Administration Settings' Select 'Reset to Defaults' Select 'Reset to Factory' Select 'Yes for Are you Sure' Once these steps have been completed, the phone should reboot, allowing the normal automatic provisioning process to be followed. https://docs-voice.uk.xarios.cloud/en-gb/config/phonemanagement/devices/hardware/yealink/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/config/phonemanagement/devices/hardware/yealink/ Yealink Phones # ~.Dimensions.~ integrates directly with the Yealink RPS service. Any new Yealink phones added to ~.Dimensions.~ will automatically provision. If adding a phone which has been used previously on another platform, it may need to be reset using the instructions below. Defaulting a Yealink Phone # Yealink phones are straight forward to default to factory settings. With the phone powered on and fully booted, hold down the centre of the cursor control on the keypad until the factory reset message appears.