https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/ Recent content in Fields by Template on ~.Dimensions.~ Hugo -- gohugo.io https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_lostcallsbyday/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_lostcallsbyday/ Abandoned Calls by Day # The table below shows which fields are available on the Abandoned Calls by Day template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Rates # Field Name Description Default Field? All Calls Rate The call rate for the period of the report for the total number of calls (external calls only). https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_lostcallsbydayandtime/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_lostcallsbydayandtime/ Abandoned Calls by Day & Time # The table below shows which fields are available on the Abandoned Calls by Day & Time template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Rates # Field Name Description Default Field? All Calls Rate The call rate for the period of the report for the total number of calls (external calls only). https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_lostcallsbytime/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_lostcallsbytime/ Abandoned Calls by Time # The table below shows which fields are available on the Abandoned Calls by Time template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Rates # Field Name Description Default Field? All Calls Rate The call rate for the period of the report for the total number of calls (external calls only). https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_agentawayreasonsummary/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_agentawayreasonsummary/ Agent Away Reason Summary # The table below shows which fields are available on the Agent Away Reason Summary template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Agent Times # Field Name Description Default Field? Away Reason Away Reason ✔ First Away Time The first time that an agent entered the Away state. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_agentstatusdetail/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_agentstatusdetail/ Agent Status Detail # The table below shows which fields are available on the Agent Status Detail template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Agent Times # Field Name Description Default Field? Agent State The availability state of an agent at a particular time. ✔ Away Reason Away Reason ✔ Duration The length of time an agent was in a particular state. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_agentstatussummary/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_agentstatussummary/ Agent Status Summary # The table below shows which fields are available on the Agent Status Summary template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Agent Times # Field Name Description Default Field? First Away Time The first time that an agent entered the Away state. First Logon Time The first time that an agent logged onto the telephone system. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_agentsummary/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_agentsummary/ Agent Summary # The table below shows which fields are available on the Agent Summary template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Agent Times # Field Name Description Default Field? First Away Time The first time that an agent entered the Away state. First Logon Time The first time that an agent logged onto the telephone system. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbynumbercosted/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbynumbercosted/ Call Cost by Number # The table below shows which fields are available on the Call Cost by Number template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? Caller ID Name The name provided by the network provider as being associated with the Caller ID. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbynumbertypecosted/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbynumbertypecosted/ Call Cost by Number Type # The table below shows which fields are available on the Call Cost by Number Type template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? Number Type The type (Local, National or International) for the Caller ID number. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsratedbyuserrated/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsratedbyuserrated/ Call Cost by User # The table below shows which fields are available on the Call Cost by User template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info (Advanced) # Field Name Description Default Field? Account ID The ID of the communication system being monitored. Account Name The name of the communication system being monitored. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllistlost/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllistlost/ Call List (Abandoned Calls) # The table below shows which fields are available on the Call List (Abandoned Calls) template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? Abandoned An incoming call that was not answered by an device/agent/user or relevant Mailbox/Voicemail. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllistinternal/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllistinternal/ Call List (Internal) # The table below shows which fields are available on the Call List (Internal) template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? Abandoned An incoming call that was not answered by an device/agent/user or relevant Mailbox/Voicemail. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllistnonsegmented/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllistnonsegmented/ Call List (Non-Segmented) # The table below shows which fields are available on the Call List (Non-Segmented) template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? Abandoned An incoming call that was not answered by an device/agent/user or relevant Mailbox/Voicemail. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllistqueuecalls/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllistqueuecalls/ Call List (Queue Calls) # The table below shows which fields are available on the Call List (Queue Calls) template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? Abandoned An incoming call that was not answered by an device/agent/user or relevant Mailbox/Voicemail. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllistnonsegmentedcosted/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllistnonsegmentedcosted/ Call List (Rated Calls Non-Segmented) # The table below shows which fields are available on the Call List (Rated Calls Non-Segmented) template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? Abandoned An incoming call that was not answered by an device/agent/user or relevant Mailbox/Voicemail. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllistsegmentedcosted/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllistsegmentedcosted/ Call List (Rated Calls Segmented) # The table below shows which fields are available on the Call List (Rated Calls Segmented) template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? Abandoned An incoming call that was not answered by an device/agent/user or relevant Mailbox/Voicemail. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllistrecorded/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllistrecorded/ Call List (Recorded Calls) # The table below shows which fields are available on the Call List (Recorded Calls) template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? Abandoned An incoming call that was not answered by an device/agent/user or relevant Mailbox/Voicemail. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllistsegmented/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllistsegmented/ Call List (Segmented) # The table below shows which fields are available on the Call List (Segmented) template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? Abandoned An incoming call that was not answered by an device/agent/user or relevant Mailbox/Voicemail. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllisttrunktrunk/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllisttrunktrunk/ Call List (Trunk-Trunk) # The table below shows which fields are available on the Call List (Trunk-Trunk) template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? Abandoned An incoming call that was not answered by an device/agent/user or relevant Mailbox/Voicemail. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllistlostunreturnednofilter/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllistlostunreturnednofilter/ Call List (Unreturned Abandoned Calls - no filter) # The table below shows which fields are available on the Call List (Unreturned Abandoned Calls - no filter) template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? Abandoned An incoming call that was not answered by an device/agent/user or relevant Mailbox/Voicemail. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllistlostunreturned/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllistlostunreturned/ Call List (Unreturned Abandoned Calls) # The table below shows which fields are available on the Call List (Unreturned Abandoned Calls) template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? Abandoned An incoming call that was not answered by an device/agent/user or relevant Mailbox/Voicemail. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllistrecordedbyusersegmented/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllistrecordedbyusersegmented/ Call List (User Recorded Calls) # The table below shows which fields are available on the Call List (User Recorded Calls) template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? Abandoned An incoming call that was not answered by an device/agent/user or relevant Mailbox/Voicemail. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllistbyusersegmented/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calllistbyusersegmented/ Call List (User) # The table below shows which fields are available on the Call List (User) template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? Abandoned An incoming call that was not answered by an device/agent/user or relevant Mailbox/Voicemail. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calltagsummary/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_calltagsummary/ Call Tag Summary # The table below shows which fields are available on the Call Tag Summary template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Rates # Field Name Description Default Field? All Calls Rate The call rate for the period of the report for the total number of calls (external calls only). https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbysite/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbysite/ Calls by Account # The table below shows which fields are available on the Calls by Account template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info (Advanced) # Field Name Description Default Field? Account ID The ID of the communication system being monitored. Account Name The name of the communication system being monitored. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyareacode/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyareacode/ Calls by Area Code # The table below shows which fields are available on the Calls by Area Code template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? Area Code The area code for the Caller ID number. ✔ Call Rates # Field Name Description Default Field? https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbybillingcode/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbybillingcode/ Calls by Billing Code # The table below shows which fields are available on the Calls by Billing Code template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Information Circle info Calls grouped by the billing code entered when the call was made. Information Circle info Calls grouped by the billing code entered when the call was made. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbybusinessfunction/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbybusinessfunction/ Calls by Business Area # The table below shows which fields are available on the Calls by Business Area template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info (Advanced) # Field Name Description Default Field? Account ID The ID of the communication system being monitored. Account Name The name of the communication system being monitored. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbycountry/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbycountry/ Calls by Country # The table below shows which fields are available on the Calls by Country template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Information Circle info Calls where the country has not been identified will not be displayed on the report. Information Circle info https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyday/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyday/ Calls by Day # The table below shows which fields are available on the Calls by Day template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Rates # Field Name Description Default Field? All Calls Rate The call rate for the period of the report for the total number of calls (external calls only). https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbydayandtime/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbydayandtime/ Calls by Day & Time # The table below shows which fields are available on the Calls by Day & Time template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Rates # Field Name Description Default Field? All Calls Rate The call rate for the period of the report for the total number of calls (external calls only). https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbydayofweek/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbydayofweek/ Calls by Day of Week # The table below shows which fields are available on the Calls by Day of Week template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Rates # Field Name Description Default Field? All Calls Rate The call rate for the period of the report for the total number of calls (external calls only). https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbydayofweekandtime/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbydayofweekandtime/ Calls by Day of Week & Time # The table below shows which fields are available on the Calls by Day of Week & Time template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Rates # Field Name Description Default Field? All Calls Rate The call rate for the period of the report for the total number of calls (external calls only). https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyddi/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyddi/ Calls by DDI # The table below shows which fields are available on the Calls by DDI template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? DDI Name The name provided by the communications system as being associated with the Direct Inward Dial number for the call. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyextension/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyextension/ Calls by Device # The table below shows which fields are available on the Calls by Device template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info (Advanced) # Field Name Description Default Field? Account ID The ID of the communication system being monitored. Account Name The name of the communication system being monitored. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyduration/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyduration/ Calls by Duration # The table below shows which fields are available on the Calls by Duration template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Rates # Field Name Description Default Field? All Calls Rate The call rate for the period of the report for the total number of calls (external calls only). https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyholdtime/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyholdtime/ Calls by Hold Time # The table below shows which fields are available on the Calls by Hold Time template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Rates # Field Name Description Default Field? All Calls Rate The call rate for the period of the report for the total number of calls (external calls only). https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbylocation/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbylocation/ Calls by Location # The table below shows which fields are available on the Calls by Location template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? Location The location for the Caller ID number. ✔ Call Rates # Field Name Description Default Field? https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbymonth/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbymonth/ Calls by Month # The table below shows which fields are available on the Calls by Month template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Rates # Field Name Description Default Field? All Calls Rate The call rate for the period of the report for the total number of calls (external calls only). https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbynumber/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbynumber/ Calls by Number # The table below shows which fields are available on the Calls by Number template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? Caller ID Name The name provided by the network provider as being associated with the Caller ID. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbynumbertype/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbynumbertype/ Calls by Number Type # The table below shows which fields are available on the Calls by Number Type template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? Number Type The type (Local, National or International) for the Caller ID number. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyparkedslot/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyparkedslot/ Calls by Parking Slot # The table below shows which fields are available on the Calls by Parking Slot template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info (Advanced) # Field Name Description Default Field? Account ID The ID of the communication system being monitored. Account Name The name of the communication system being monitored. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbytopic/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbytopic/ Calls by Primary Topic # The table below shows which fields are available on the Calls by Primary Topic template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info (Advanced) # Field Name Description Default Field? Account ID The ID of the communication system being monitored. Account Name The name of the communication system being monitored. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyqueuename/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyqueuename/ Calls by Queue Name # The table below shows which fields are available on the Calls by Queue Name template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info (Advanced) # Field Name Description Default Field? Account ID The ID of the communication system being monitored. Account Name The name of the communication system being monitored. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyqueue/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyqueue/ Calls by Queue Number # The table below shows which fields are available on the Calls by Queue Number template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info (Advanced) # Field Name Description Default Field? Account ID The ID of the communication system being monitored. Account Name The name of the communication system being monitored. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyringtime/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyringtime/ Calls by Ring Time # The table below shows which fields are available on the Calls by Ring Time template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Rates # Field Name Description Default Field? All Calls Rate The call rate for the period of the report for the total number of calls (external calls only). https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbysecondarytopics/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbysecondarytopics/ Calls by Secondary Topics # The table below shows which fields are available on the Calls by Secondary Topics template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info (Advanced) # Field Name Description Default Field? Account ID The ID of the communication system being monitored. Account Name The name of the communication system being monitored. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbysentimentcustomer/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbysentimentcustomer/ Calls by Sentiment (Customer) # The table below shows which fields are available on the Calls by Sentiment (Customer) template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info (Advanced) # Field Name Description Default Field? Account ID The ID of the communication system being monitored. Account Name The name of the communication system being monitored. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbysentimentuser/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbysentimentuser/ Calls by Sentiment (User) # The table below shows which fields are available on the Calls by Sentiment (User) template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info (Advanced) # Field Name Description Default Field? Account ID The ID of the communication system being monitored. Account Name The name of the communication system being monitored. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbydestinationnumber/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbydestinationnumber/ Calls by Service Number # The table below shows which fields are available on the Calls by Service Number template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? DDI Name/Presentation Name The DDI name or the presentation number name. ✔ DDI/Presentation Number The DDI number or the presentation number. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbysilencetime/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbysilencetime/ Calls by Silence Time # The table below shows which fields are available on the Calls by Silence Time template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info (Advanced) # Field Name Description Default Field? Account ID The ID of the communication system being monitored. Account Name The name of the communication system being monitored. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbystate/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbystate/ Calls by State/Province # The table below shows which fields are available on the Calls by State/Province template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Information Circle info Calls where the state has not been identified will not be displayed on the report. Information Circle info https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbytalktime/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbytalktime/ Calls by Talk Time # The table below shows which fields are available on the Calls by Talk Time template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Rates # Field Name Description Default Field? All Calls Rate The call rate for the period of the report for the total number of calls (external calls only). https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbytime/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbytime/ Calls by Time # The table below shows which fields are available on the Calls by Time template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Rates # Field Name Description Default Field? All Calls Rate The call rate for the period of the report for the total number of calls (external calls only). https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyuser/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyuser/ Calls by User # The table below shows which fields are available on the Calls by User template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info (Advanced) # Field Name Description Default Field? Account ID The ID of the communication system being monitored. Account Name The name of the communication system being monitored. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyusergroup/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyusergroup/ Calls by User Group # The table below shows which fields are available on the Calls by User Group template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info (Advanced) # Field Name Description Default Field? Account ID The ID of the communication system being monitored. Account Name The name of the communication system being monitored. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyvoicemailbox/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyvoicemailbox/ Calls by Voicemail Box # The table below shows which fields are available on the Calls by Voicemail Box template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Information Circle info This report template is only available on the following communication services: ~.pbx.kazoo.name.~ Call Info (Advanced) # Field Name Description Default Field? https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyweek/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyweek/ Calls by Week # The table below shows which fields are available on the Calls by Week template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Rates # Field Name Description Default Field? All Calls Rate The call rate for the period of the report for the total number of calls (external calls only). https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callscompletedbyagent/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callscompletedbyagent/ Calls Completed by Agent # The table below shows which fields are available on the Calls Completed by Agent template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info (Advanced) # Field Name Description Default Field? Account ID The ID of the communication system being monitored. Account Name The name of the communication system being monitored. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callscompletedbyuser/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callscompletedbyuser/ Calls Completed by User # The table below shows which fields are available on the Calls Completed by User template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info (Advanced) # Field Name Description Default Field? Account ID The ID of the communication system being monitored. Account Name The name of the communication system being monitored. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_incomingcallsbyroutepathname/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_incomingcallsbyroutepathname/ Incoming Calls by Route Path Name # The table below shows which fields are available on the Incoming Calls by Route Path Name template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Information Circle info This report template is only available on the following communication services: ~.pbx.kazoo.name.~, Teams Call Info # Field Name Description Default Field? https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_incomingcallsbyroutepathnumber/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_incomingcallsbyroutepathnumber/ Incoming Calls by Route Path Number # The table below shows which fields are available on the Incoming Calls by Route Path Number template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Information Circle info This report template is only available on the following communication services: ~.pbx.kazoo.name.~, Teams Call Info # Field Name Description Default Field? https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyoutgoingname/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyoutgoingname/ Outgoing Calls by Caller Id Name # The table below shows which fields are available on the Outgoing Calls by Caller Id Name template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? Outgoing Caller ID The telephone number presented on an outgoing call. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyoutgoingnumber/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_callsbyoutgoingnumber/ Outgoing Calls By Caller Id Number # The table below shows which fields are available on the Outgoing Calls By Caller Id Number template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? Outgoing Caller ID The telephone number presented on an outgoing call. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_queuecallsbyday/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_queuecallsbyday/ Queue Calls by Day # The table below shows which fields are available on the Queue Calls by Day template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Rates # Field Name Description Default Field? All Calls Rate The call rate for the period of the report for the total number of calls (external calls only). https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_queuecallsbydayandtime/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_queuecallsbydayandtime/ Queue Calls by Day & Time # The table below shows which fields are available on the Queue Calls by Day & Time template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Rates # Field Name Description Default Field? All Calls Rate The call rate for the period of the report for the total number of calls (external calls only). https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_queuecallsbytime/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_queuecallsbytime/ Queue Calls by Time # The table below shows which fields are available on the Queue Calls by Time template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Rates # Field Name Description Default Field? All Calls Rate The call rate for the period of the report for the total number of calls (external calls only). https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_queueperformance/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_queueperformance/ Queue Performance # The table below shows which fields are available on the Queue Performance template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info (Advanced) # Field Name Description Default Field? Account ID The ID of the communication system being monitored. Account Name The name of the communication system being monitored. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_servicelevelbysite/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_servicelevelbysite/ Service Level by Account # The table below shows which fields are available on the Service Level by Account template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info (Advanced) # Field Name Description Default Field? Account ID The ID of the communication system being monitored. Account Name The name of the communication system being monitored. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_servicelevelbyday/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_servicelevelbyday/ Service Level by Day # The table below shows which fields are available on the Service Level by Day template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Rates # Field Name Description Default Field? All Calls Rate The call rate for the period of the report for the total number of calls (external calls only). https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_servicelevelbydayandtime/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_servicelevelbydayandtime/ Service Level by Day & Time # The table below shows which fields are available on the Service Level by Day & Time template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Rates # Field Name Description Default Field? All Calls Rate The call rate for the period of the report for the total number of calls (external calls only). https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_servicelevelbytime/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_servicelevelbytime/ Service Level by Time # The table below shows which fields are available on the Service Level by Time template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Rates # Field Name Description Default Field? All Calls Rate The call rate for the period of the report for the total number of calls (external calls only). https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_teamscalllistnonsegmented/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_teamscalllistnonsegmented/ Teams Call List # The table below shows which fields are available on the Teams Call List template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Information Circle info This report template is only available on the following communication services: Teams Call Info # Field Name Description Default Field? https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_teamscalllistbyusersegmented/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_teamscalllistbyusersegmented/ Teams Call List (User) # The table below shows which fields are available on the Teams Call List (User) template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? Abandoned An incoming call that was not answered by an device/agent/user or relevant Mailbox/Voicemail. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_teamscallsbyexternaltenant/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_teamscallsbyexternaltenant/ Teams Calls by External Tenant # The table below shows which fields are available on the Teams Calls by External Tenant template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Information Circle info This report template is only available on the following communication services: Teams Call Info (Advanced) # Field Name Description Default Field? https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_teamscallsbyconference/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_teamscallsbyconference/ Teams Calls by Meeting # The table below shows which fields are available on the Teams Calls by Meeting template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info (Advanced) # Field Name Description Default Field? Account ID The ID of the communication system being monitored. Account Name The name of the communication system being monitored. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_teamscallsbyuser/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_teamscallsbyuser/ Teams Calls by User # The table below shows which fields are available on the Teams Calls by User template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info (Advanced) # Field Name Description Default Field? Account ID The ID of the communication system being monitored. Account Name The name of the communication system being monitored. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_topdiallednumbers/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_topdiallednumbers/ Top Dialed Numbers # The table below shows which fields are available on the Top Dialed Numbers template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? Caller ID Name The name provided by the network provider as being associated with the Caller ID. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_topreceivednumbers/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_topreceivednumbers/ Top Received Numbers # The table below shows which fields are available on the Top Received Numbers template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Info # Field Name Description Default Field? Caller ID Name The name provided by the network provider as being associated with the Caller ID. https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_trunkusage/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-gb/statistics/templates/stats_trunkusage/ Trunk Usage # The table below shows which fields are available on the Trunk Usage template Information Circle info Fields with a tick in the 'Default Field' column are automatically added to a report when using this template. Call Times # Field Name Description Default Field? Start Time The time the call or call segment started ringing. ✔ Trunk Usage # Field Name Description Default Field?