https://docs-voice.uk.xarios.cloud/en-us/about/ Recent content in About on ~.Dimensions.~ Hugo -- gohugo.io https://docs-voice.uk.xarios.cloud/en-us/about/releasenotes/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-us/about/releasenotes/ Release Notes # The following sections outline the release history of the solution and provides information on new features as they are added to the product. Information Circle info Documentation version - 1.108.3 Releases # 1.108.0 - April 7th, 2026 # Features Area Description Conversational Intelligence Personally Identifiable Information (PII) redaction support addedMulti-language transcription support (en/es/it/fr/de) addedNew 'Karaoke' mode for transcriptions during recording playback Conversations Conversations view now available for recorded callsUser interface updated to show transcriptions in 'Chat' bubble style Provisioning PBX alerts now shown on the Phone Systems -> Connections gridYealink - Support for T74U/T74W/T88W modelsDevices grid now shows current firmware versionNew 1 month storage retention option Reporting New 'Long Calls' viewNew 'Lost Calls' viewNew 'Repeat Calls' viewPower BI connector in preview (Requires REST API access)New 'Calls by Business Area' reporting templateNew 'Calls by Topic' reporting templateNew reporting fields for 'Longest/Shortest Talk Time' percentilesNew reporting fields for 'Repeat' callsNew reporting fields for 'User Effort' Voice New option to disable voicemail for usersPBX now disabled when disabling/terminating a customer Wallboard Support for TCL 4k UHD Fire TVs Webhooks Additional 'Answered / Last Answered User Email' fields in the webhook payload ~. https://docs-voice.uk.xarios.cloud/en-us/about/requirements/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-us/about/requirements/ Requirements # Browsers # The website is designed to work on most modern browsers. This includes: Chrome Firefox Edge (New Chromium version) Safari Ensure you are running the latest version of your chosen browser to avoid compatibility issues. Amazon FireTV # To access the Wallboard from an Amazon Fire TV, the following requirements must be met: FireTV OS 6 or higher Mains USB Power Internet Access (via WiFi or using the optional FireTV Ethernet Adapter) TV must meet FireTV requirements (HDMI input, 1080 resolution etc. https://docs-voice.uk.xarios.cloud/en-us/about/releasenotes2020/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-us/about/releasenotes2020/ Archived Release Notes # 2020 Releases # 1.56.0 - Dec 21st, 2020 # Reports Call Direction now a filter on Calls by User reports. Modeling now able to identify calls to fax machine. Wallboard Wallboard will dynamically refresh on configuration changes in another browser. Issue resolved where config updates could cause inconsistent agent numbers. RoutePath information now updated when call hits a user, not just end of call. https://docs-voice.uk.xarios.cloud/en-us/about/releasenotes2021/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-us/about/releasenotes2021/ Archived Release Notes # 2021 Releases # 1.72.0 - Dec 7th, 2021 # Handset Provisioning Support for auto-provisioning of Mitel 68xx phones New wallpaper & screen savers are now provided to auto-provisioned phones Support for older Yealink devices that don't support HTTPS Handset Keymap Softkey Features The following softkey updates have been implemented: ACD login toggle ACD state toggle DND softkeys are now user-based instead of device-based FWD softkeys are now user-based instead of device-based Pull -> Allows users to move active calls between their phones Pickup -> Allows users to pickup ringing calls on other phones Remote forward (inc user password configuration) -> Control the forward destination of another phone ~. https://docs-voice.uk.xarios.cloud/en-us/about/releasenotes2022/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-us/about/releasenotes2022/ Archived Release Notes # 2022 Releases # 1.81.0 - Nov 8th, 2022 # Dimensions Voice Fixes Restrict the number of BLFs on 53xx phones to 20 (Ticket #49864) Show assigned name on Phone Only devices Reporting Features Allow ring duration interval to be configured for 'Calls By Ring Time' report Fixes Call tagging reports failed to run within a schedule (Ticket #49817) ~. https://docs-voice.uk.xarios.cloud/en-us/about/releasenotes2023/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-us/about/releasenotes2023/ Archived Release Notes # 2023 Releases # 1.89.0 - December 12th, 2023 # Features Area Description Customer Portal Improved filtering - Pick lists added for users, groups etcLocalization Update - French & Spanish Dashboard Click through support from tiles to reportsAway state control, supervisor support for non-PBX usersSupervisor agent control now requires the new 'Supervisor Agent Control' roleAlarms - Native browser notification supportActive call stats and primary user groups now available on User/agent grids Reporting Number of ring duration thresholds increased from 6 to 12CRM linked tag data now shows as URLs in the Call Session view ~. https://docs-voice.uk.xarios.cloud/en-us/about/releasenotes2024/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-us/about/releasenotes2024/ Archived Release Notes # 2024 Releases # 1.96.0 - November 26th, 2024 # Features Area Description Portal New 'Dispositions' feature Reporting Call Tags - Post call tagging now availableCall Tags - Disable tag instance now available Provisioning ~.pbx.kazoo.name.~ - Re-apply configurations to a device on save.~.pbx.kazoo.name.~ - SIP registration status exposed~.pbx.kazoo.name.~ - Ability to disabled device~.pbx.kazoo.name.~ - Reboot device option~.