https://docs-voice.uk.xarios.cloud/en-us/config/contactdirectories/ Recent content in Contact Directories on ~.Dimensions.~ Hugo -- gohugo.io https://docs-voice.uk.xarios.cloud/en-us/config/contactdirectories/contacts/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-us/config/contactdirectories/contacts/ Contact Management # Each directory configured on the system has its own permissions and custom fields which can be tailored for specific uses. Each directory also has a set of fixed fields (like telephone numbers and name) which are used within the system for specific purposes. Settings # Property Description Name A friendly name to the directory will be know by within clients. https://docs-voice.uk.xarios.cloud/en-us/config/contactdirectories/import/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-us/config/contactdirectories/import/ Importing Contact Data # The easiest and quickest way to populate a directory is to import that data using a CSV file. Format # Any CSV file needs to have the contact fields in the correct order for the import to be successful. The field order required for the CSV is displayed on the 'Import' form: 'Title,Full Name,Company Name,Job Title,Telephone 1,Telephone 2,Telephone 3,Telephone 4,Email,CRM ID,Field 1,Field 2,Field 3,Field 4,Field 5,Field 6,Field 7,Field 8,Field 9,Field 10' https://docs-voice.uk.xarios.cloud/en-us/config/contactdirectories/routing/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-us/config/contactdirectories/routing/ Routing Contacts # ~.Dimensions.~ provides a contact directory webhook lookup which can be used as part of the communication platform's routing strategy to bypass the normal routing and send a call to a contact specific destination. URL Parameters # Parameters Description ~.pbx.kazoo.name.~ 3CX tenantID The unique id for your customer instance. In the portal, click on your user icon and select 'Diagnostic Info' to view your tenantId.