https://docs-voice.uk.xarios.cloud/en-us/reports/ Recent content in Reports on ~.Dimensions.~ Hugo -- gohugo.io https://docs-voice.uk.xarios.cloud/en-us/reports/reportview/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-us/reports/reportview/ Viewing Reports # The following sections cover the report viewer interface and explain how to re-format a report, change the date range or apply a filter. Report Interface # The report view displays a completed report in a grid format. Each of the fields specified in the report's configuration are displayed in the order defined. For more information on the data displayed in a particular field, hover the mouse over a field heading to display the field's description. https://docs-voice.uk.xarios.cloud/en-us/reports/reportcustomization/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-us/reports/reportcustomization/ Creating & Editing Reports # Each report configured on the system can be configured to more closely meet specific requirements. A report is defined by the following settings: Details Filters Field Sorting When creating a new report instance, a report template must be selected and the report instance must be given a name to uniquely identify it within the workspace. Details # Template Selection # Report templates define what data the report will be accessing and how the data will be modeled. https://docs-voice.uk.xarios.cloud/en-us/reports/segmentview/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-us/reports/segmentview/ Call Session View # When viewing any of the call list reports, an additional call session view can be accessed which provides clear details of each telephone call. A telephone call (session) can involve multiple segments which can in turn involve multiple users/devices on the system (connections). Information Circle info For more information on the difference between call sessions, segments and connections, please refer to the Call Segmentation section. https://docs-voice.uk.xarios.cloud/en-us/reports/charts/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-us/reports/charts/ Chart View # The chart view is an extension of the reporter viewer. It provides a chart based view of the currently open report. The view switch can be used to toggle the report between grid or chart view: Information Circle info Currently the fields on the chart view are fixed and cannot be edited by the user. Full configuration of charts will be available in upcoming product releases. https://docs-voice.uk.xarios.cloud/en-us/reports/templates/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-us/reports/templates/ Report Templates # The system provides a series of report templates that can be used to create and run reports. The choice of template defines the following report attributes: Call Data Type -> Which type of call data is reported on, Session, Segment or Connection Fields -> What fields are available to select by the user Grouping -> How the data should be grouped and summarized (if at all). https://docs-voice.uk.xarios.cloud/en-us/reports/powerbi/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/en-us/reports/powerbi/ Microsoft Power BI Integration (Preview) # Report outputs can be accessed directly via Microsoft Power BI using the REST API. This allows for communications reporting to be combined with other data sources using the Power BI platform. Information Circle info To access reports via Power BI, the REST API must be enabled on the reseller and customer accounts. Please refer to the API Documentation for more information. Hand Left warning