https://docs-voice.uk.xarios.cloud/mobile/en-us/ Recent content on ~.UcClient.~ Mobile Hugo -- gohugo.io https://docs-voice.uk.xarios.cloud/mobile/en-us/features/contacts/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/mobile/en-us/features/contacts/ Contacts # The Contacts area provides access to view other users on the platform as well as external contacts which have been configured on the system. For internal contacts (other users), presence and status information is provided. Presence -> Provides context based information of where another user is or what they are doing. It can be supplemented with a custom message. Status -> The current communication status of the user provides information if they are on a call or are in the wrap up state. https://docs-voice.uk.xarios.cloud/mobile/en-us/gettingstarted/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/mobile/en-us/gettingstarted/ Getting Started # Region Selection # When you first open the ~.UcClient.~ Mobile app, you will be prompted to select your region. This is important as it determines the server that your client will connect to. Sign In # To use a ~.UcClient.~ client, you need to be signed in with a ~.Dimensions.~ user account. Enter your ~.Dimensions.~ username (email address) and password, or use your Google/Microsoft credentials to complete the login process. https://docs-voice.uk.xarios.cloud/mobile/en-us/installation/android/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/mobile/en-us/installation/android/ Android Installation # Permissions # ~.UcClient.~ will automatically request required permissions when it first loads. The table below lists the permissions required by ~.UcClient.~ and what features they relate to. Permissions Requirement Contacts Allows ~.UcClient.~ to device contact information for display/dialing Microphone Required for softphone calls Notifications Required for softphone call notifications and missed call notifications when the ~. https://docs-voice.uk.xarios.cloud/mobile/en-us/features/history/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/mobile/en-us/features/history/ History # The History area provides details of all calls which you have been involved in, this will include calls made/received on any of your phone system devices. Outgoing calls and incoming calls which were answered are displayed in black, missed incoming calls are displayed in red. Depending on the type of call, the icon and font color will vary: Icon Call Type Outgoing call Incoming call Missed call, an incoming call that wasn't answered Unanswered call, an incoming call that was answered by someone else, but not by you To redial any call in the history, simply click on the item and select 'Call back' from the menu. https://docs-voice.uk.xarios.cloud/mobile/en-us/installation/ios/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/mobile/en-us/installation/ios/ iOS Installation # Permissions # ~.UcClient.~ will automatically request required permissions when it first loads. The table below lists the permissions required by ~.UcClient.~ and what features they relate to. Permissions Requirement Contacts Allows ~.UcClient.~ to device contact information for display/dialing Microphone Required for softphone calls Notifications Required for softphone call notifications and missed call notifications when the ~. https://docs-voice.uk.xarios.cloud/mobile/en-us/features/makingcalls/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/mobile/en-us/features/makingcalls/ Making Calls # ~.UcClient.~ provides users with easy ways to make phone calls, speeding up the process of setting up calls. Dial-pad # The dial-pad is available when the softphone is idle or can be toggled on during a call to enter DTMF when accessing voicemail or other interactive services. Dial internal or external numbers using the touch screen. Press the 'Call' button to initiate the call. Dialing Contacts within ~. https://docs-voice.uk.xarios.cloud/mobile/en-us/features/presence/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/mobile/en-us/features/presence/ Presence # ~.UcClient.~ allows users to control their 'Presence', giving other users of the system information about what their availability is and where enabled, control over their Do Not Disturb, Call Forwarding and Personal Routing states. Users can control their availability by selecting any of the pre-configured presences from the user menu: This presence can then be supplemented with a status message to provide more additional context if required, e. https://docs-voice.uk.xarios.cloud/mobile/en-us/features/voicemail/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/mobile/en-us/features/voicemail/ Voicemail # ~.UcClient.~ will notify you of any new voicemails you have received, allowing you to easily access them and listen to them. Clicking the voicemail icon will initiate a call to your voicemail system, allowing you to listen to your messages. https://docs-voice.uk.xarios.cloud/mobile/en-us/releasenotes/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/mobile/en-us/releasenotes/ Release Notes # The following sections outline the release history of the solution and provides information on new features as they are added to the product. Information Circle info Documentation version - 1.108.3 Releases # 1.106.0 - January 26th, 2026 # Fixes Area Description ~.UcClient.~ iOS Custom branding logo not always been usedLogging out of client may not remove push token 1. https://docs-voice.uk.xarios.cloud/mobile/en-us/releasenotes2022/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/mobile/en-us/releasenotes2022/ Release Notes # The following sections outline the release history of the solution and provides information on new features as they are added to the product. Information Circle info Documentation version - 1.108.3 What's New # 1.81.0 - Nov 8th, 2022 # ~.UcClient.~ Clients (Windows/Mobile/CRM) Features Group calls will no longer show as missed if answered at another location Fixes Fixed issue with clients being intermittently logged out (Ticket #49724) https://docs-voice.uk.xarios.cloud/mobile/en-us/releasenotes2023/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/mobile/en-us/releasenotes2023/ Release Notes # The following sections outline the release history of the solution and provides information on new features as they are added to the product. Information Circle info Documentation version - 1.108.3 What's New # 1.88.0 - October 31st, 2023 # Fixes Area Description (Ticket) ~.UcClient.~ Mobile Fix for potential crash on iOS when transferring as callIncoming calls on iOS don't stop ringing when answered by another user (#51332)Fix for intermittent user log outs 1. https://docs-voice.uk.xarios.cloud/mobile/en-us/releasenotes2024/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/mobile/en-us/releasenotes2024/ Release Notes # The following sections outline the release history of the solution and provides information on new features as they are added to the product. Information Circle info Documentation version - 1.108.3 1.96.0 - November 26th, 2024 # Fixes Area Description ~.UcClient.~ Mobile Missed call notifications do not format correctly in countries other than UK 1.