https://docs-voice.uk.xarios.cloud/reseller-portal/en-gb/about/ Recent content in About on Reseller Portal Hugo -- gohugo.io https://docs-voice.uk.xarios.cloud/reseller-portal/en-gb/about/releasenotes/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/reseller-portal/en-gb/about/releasenotes/ Release Notes # The following sections outline the release history of the solution and provides information on new features as they are added to the product. Information Circle info Documentation version - 1.111.0 Releases # 1.111.0 - August 5th, 2026 (UK Region Only) # Features Area Description Conversational Intelligence Reduced the number of similarly named topic clustersEmail alerts are now sent when 'Analytics Credit' is lowA message is now shown when 'Topic Clusters' have not yet been generated Customer Portal New HubSpot Server-side Integration - HubSpot - Direct contact directory lookup supportNew HubSpot Server-side Integration - Call activities, transcriptions, and follow-up tasks can now be pushed to HubSpot Platform 3CX - Added the 'First Rung User Email' and 'Last Rung User Email' fields to call session dataHorizon - Added an email link for updating the Horizon PBX configurationHorizon - Passwords are now rotated only once every seven daysSynthflow - Added the Synthflow PBX collectorWildix - Added presence synchronization support Reporting Improved report viewsUpdated the group view in the 'Long Calls' report Reseller Portal Added a new customer-level 'Manage Billable Items' control Voice Callflows+ - Added cell phone and landline devicesThe Caller ID 'Default' label is now editableCaller ID numbers can now be reordered ~. https://docs-voice.uk.xarios.cloud/reseller-portal/en-gb/about/requirements/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/reseller-portal/en-gb/about/requirements/ Requirements # Browsers # The website is designed to work on most modern browsers. This includes: Chrome Firefox Edge (New Chromium version) Safari Ensure you are running the latest version of your chosen browser to avoid compatibility issues. Network Port Requirements # The following network ports are used by the solution: Area Port Protocol Description Website 443 HTTPS Standard HTTPS connection for all user sessions on the customer portal or from the application for Amazon FireTV. https://docs-voice.uk.xarios.cloud/reseller-portal/en-gb/about/knownissues/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/reseller-portal/en-gb/about/knownissues/ Known Issues # ~.Dimensions.~ # The following are known issues with the ~.Dimensions.~ platform. Area Title Description Tracking No ~.UcClient.~ Web Firefox Speaker Selection on ~.UcClient.~ Known issue with Firefox which causes audio devices not to be listed as available. 25213 Platform Specific # 3CX # The following are known issues with the ~.Dimensions.~ integration to the 3CX platform. https://docs-voice.uk.xarios.cloud/reseller-portal/en-gb/about/releasenotes2019/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/reseller-portal/en-gb/about/releasenotes2019/ Archived Release Notes # 2019 Releases # 1.0.19350 # General PBX email address/name change now changes address/name on existing user (not creating a new user) Fix for duplicate email address warning when editing user permissions (Ticket #42121) Reports Calls tripping to voicemail now show as answered and ring time modelled (If not answered before tripping to voicemail) 1.0.19344 # General Reports Segmented Call View available on all Call List reports Added interactionID to reports (allow matching to ~. https://docs-voice.uk.xarios.cloud/reseller-portal/en-gb/about/releasenotes2020/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/reseller-portal/en-gb/about/releasenotes2020/ Archived Release Notes # 2020 Releases # 1.56.0 - Dec 21st, 2020 # Tech Bulletin 20201218 released - see Tech Bulletin section Reports Call Direction now a filter on Calls by User reports. Modelling now able to identify calls to fax machine. Wallboard Wallboard will dynamically refresh on configuration changes in another browser. Issue resolved where config updates could cause inconsistent agent numbers. https://docs-voice.uk.xarios.cloud/reseller-portal/en-gb/about/releasenotes2021/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/reseller-portal/en-gb/about/releasenotes2021/ Archived Release Notes # 2021 Releases # 1.72.0 - Dec 7th, 2021 # Handset Provisioning Support for auto-provisioning of Mitel 68xx phones New wallpaper & screen savers are now provided to auto-provisioned phones Support for older Yealink devices that don't support HTTPS Handset Keymap Softkey Features The following softkey updates have been implemented: ACD login toggle ACD state toggle DND softkeys are now user-based instead of device-based FWD softkeys are now user-based instead of device-based Pull -> Allows users to move active calls between their phones Pickup -> Allows users to pickup ringing calls on other phones Remote forward (inc user password configuration) -> Control the forward destination of another phone ~. https://docs-voice.uk.xarios.cloud/reseller-portal/en-gb/about/releasenotes2022/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/reseller-portal/en-gb/about/releasenotes2022/ Archived Release Notes # 2022 Releases # 1.81.0 - Nov 8th, 2022 # Dimensions Voice Fixes Restrict the number of BLFs on 53xx phones to 20 (Ticket #49864) Show assigned name on Phone Only devices Reporting Features Allow ring duration interval to be configured for 'Calls By Ring Time' report Fixes Call tagging reports failed to run within a schedule (Ticket #49817) ~. https://docs-voice.uk.xarios.cloud/reseller-portal/en-gb/about/releasenotes2023/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/reseller-portal/en-gb/about/releasenotes2023/ Archived Release Notes # 2023 Releases # 1.89.0 - December 12th, 2023 # Features Area Description Customer Portal Improved filtering - Pick lists added for users, groups etcLocalisation Update - French & Spanish Dashboard Click through support from tiles to reportsAway state control, supervisor support for non-PBX usersSupervisor agent control now requires the new 'Supervisor Agent Control' roleAlarms - Native browser notification supportActive call stats and primary user groups now available on User/agent grids Reporting Number of ring duration thresholds increased from 6 to 12CRM linked tag data now shows as URLs in the Call Session view ~. https://docs-voice.uk.xarios.cloud/reseller-portal/en-gb/about/releasenotes2024/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/reseller-portal/en-gb/about/releasenotes2024/ Archived Release Notes # 2024 Releases # 1.96.0 - November 26th, 2024 # Features Area Description Portal New 'Dispositions' feature Reporting Call Tags - Post call tagging now availableCall Tags - Disable tag instance now available Provisioning ~.pbx.kazoo.name.~ - Re-apply configurations to a device on save.~.pbx.kazoo.name.~ - SIP registration status exposed~.pbx.kazoo.name.~ - Ability to disabled device~.pbx.kazoo.name.~ - Reboot device option~. https://docs-voice.uk.xarios.cloud/reseller-portal/en-gb/about/techbulletin/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/reseller-portal/en-gb/about/techbulletin/ Tech Bulletins # The following technical bulletins have been released: TB20201218 - ~.pbx.kazoo.name.~ update available for loss of WebSocket events