https://docs-voice.uk.xarios.cloud/reseller-portal/en-us/customers/voice/smartpbx/ Recent content in SmartPBX on Reseller Portal Hugo -- gohugo.io https://docs-voice.uk.xarios.cloud/reseller-portal/en-us/customers/voice/smartpbx/dashboard/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/reseller-portal/en-us/customers/voice/smartpbx/dashboard/ SmartPBX Dashboard # Below is an overview of what the SmartPBX dashboard is showing about your account configuration. Dashboard # Header Information # This information provides quick access to some of the main features of your account. The top left displays the account name you are viewing and is read-only. The tabs to the right are clickable and provide access to the following settings: Account Default Caller ID Number # Here you can set what number is used as the default Caller ID for outbound calls from the account. https://docs-voice.uk.xarios.cloud/reseller-portal/en-us/customers/voice/smartpbx/numbers/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/reseller-portal/en-us/customers/voice/smartpbx/numbers/ Numbers # From the Numbers tab, you can view the pool of numbers that are associated with your account. You can see numbers that are in use and also access a list of spare numbers. Viewing Numbers In Use Go to Smart PBX > Numbers Under Numbers in Use, you can view where your numbers are used and see a list of numbers for your sub-accounts. The table indicates if the number is local or international. https://docs-voice.uk.xarios.cloud/reseller-portal/en-us/customers/voice/smartpbx/users/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/reseller-portal/en-us/customers/voice/smartpbx/users/ Users # From the Smart PBX > Users tab, you can view and manage all the users on your PBX. You can add new users, view a list of current users, and update their numbers, devices, and current features. Adding a user Users should be added through the ~.Dimensions.~ Reseller Portal, not the Voice Portal. For more information on adding users, refer to the customers section. https://docs-voice.uk.xarios.cloud/reseller-portal/en-us/customers/voice/smartpbx/groups/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/reseller-portal/en-us/customers/voice/smartpbx/groups/ Groups # From the Smart PBX > Groups tab, you can create a group and add multiple users to it. You can use Groups to apply settings at a group level and distribute calls among the users in the group. Adding a Group Go to Groups > Add Group. In the Creating a group dialog, enter a name for the group. Enter an extension number for the group. https://docs-voice.uk.xarios.cloud/reseller-portal/en-us/customers/voice/smartpbx/mainnumber/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/reseller-portal/en-us/customers/voice/smartpbx/mainnumber/ Main Number # From the Main Numbers tab, you can set up the main company number and the subsequent call flows associated with the main number or numbers. After you set up your office hours, and define office holidays, then you can configure call routing to handle all calls that are received when the office is closed. You can do this in the Incoming Call Handling section. Hand Left warning https://docs-voice.uk.xarios.cloud/reseller-portal/en-us/customers/voice/smartpbx/calllogs/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/reseller-portal/en-us/customers/voice/smartpbx/calllogs/ Call Logs # From the Call Logs tab, you can review call history on the account for any time range and filter the results as needed. You can also open a support ticket with the ~.Dimensions.~ Team from the Call Logs page. The call details are automatically included for convenience. Reporting Call Issue If a customer is having issues with a call, they can open a ticket with the ~. https://docs-voice.uk.xarios.cloud/reseller-portal/en-us/customers/voice/smartpbx/devices/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/reseller-portal/en-us/customers/voice/smartpbx/devices/ Devices # From the Devices tab, you can set up and manage the devices on the account. Adding a device Go to 'SmartPBX > Devices > Add Device'. Select the type of device you want to add. Enter the device name and number. Leave Assign to as No Owner. Click Create Device. This device now appears in the list of available or spare devices if you need to use it in the future. https://docs-voice.uk.xarios.cloud/reseller-portal/en-us/customers/voice/smartpbx/voicemailboxes/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/reseller-portal/en-us/customers/voice/smartpbx/voicemailboxes/ Voicemail Boxes # From the Voicemail Boxes tab, you can set up and manage all voicemail boxes on your VoIP account. Go to 'Smart PBX > Voicemail Boxes' to view a list of the current voicemail boxes on the account. To find out how to check your voicemail, see Check Voicemail. To set up a new voicemail from your device, see Setting up new voicemail. Document note https://docs-voice.uk.xarios.cloud/reseller-portal/en-us/customers/voice/smartpbx/featurecodes/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs-voice.uk.xarios.cloud/reseller-portal/en-us/customers/voice/smartpbx/featurecodes/ Setting Up Features From Your Device # From the Feature Codes tab, you can find the short codes for the various features available on your VoIP phone. Go to 'Smart PBX > Feature Codes'. Use the short codes to access and manage the features directly from your phone. Document note The following features are available by default. You cannot disable any of the features. Administrators can configure the shortcode for all features in 'Callflows > Feature Codes', see Callflows for more information.