Voice Apps #

Voice Apps are used for configuring telephony based features for a customer. This includes call flows, DID setup, queue management and all other aspects of telephony configuration.

Once a user or device has been configured through the ~.Dimensions.~ Reseller portal, it can then be managed through Voice apps.

Use the following links for more information on specific Voice App features.

• Smart PBX -> Manage user settings and ring groups
• User Portal -> Portal access for user self-management
• Callflows -> Advanced call management including time of day routing etc
• Call Center Pro -> Queue management for ACD features
• Conference -> Conferencing application for internal video conferences
• Voicemail -> Application for accessing voicemails on the system
• Blocklists -> Management of restricted incoming callers
• Faxes -> Interface for managing and accessing faxes